{"id":3308,"date":"2023-01-14T20:04:18","date_gmt":"2023-01-14T20:04:18","guid":{"rendered":"https:\/\/www.venicegroupservices.it\/en\/?page_id=3308"},"modified":"2023-10-16T06:45:26","modified_gmt":"2023-10-16T06:45:26","slug":"policy","status":"publish","type":"page","link":"https:\/\/www.venicegroupservices.it\/en\/policy\/","title":{"rendered":"Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2><img decoding=\"async\" class=\"lazyload wp-image-2358 alignleft\" src=\"https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366.png\" data-orig-src=\"https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366.png\" alt=\"VENICEGROUPSERVICES VENICE\" width=\"95\" height=\"95\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2795%27%20height%3D%2795%27%20viewBox%3D%270%200%2095%2095%27%3E%3Crect%20width%3D%2795%27%20height%3D%2795%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-12x12.png 12w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-32x32.png 32w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-36x36.png 36w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-48x48.png 48w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-66x66.png 66w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-150x150.png 150w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-180x180.png 180w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-192x192.png 192w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-200x200.png 200w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-270x270.png 270w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-300x300.png 300w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366-400x400.png 400w, https:\/\/www.venicegroupservices.it\/en\/wp-content\/uploads\/2021\/11\/cropped-PinClipart.com_limo-clip-art_5402366.png 512w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 95px) 100vw, 95px\" \/><\/h2>\n<h2><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 18pt;\"><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\">General rules\/cancellation policies<\/span><\/b><\/span><\/h2>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">If provided to secure a service, the<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">c\/card details is <\/span><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">just as guarantee,<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">nothing<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">will<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">be<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">charged<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><\/b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">unless the follow rules will be disregarded:<\/span><\/span><\/p>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Assumed that:<\/span><span style=\"color: #000000; font-weight: 400;\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><br \/><\/span><\/span><\/p>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">the waiting time at the airport is equal to 1 hour from landing and 30\/40 minutes at the cruise port or other p\/up places, if<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">the customer realizes that within 1 hour (30 minutes at the cruise port), he\/she will not be able to reach the exit and meet the driver, he\/she <\/span><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">must<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">notify<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><\/b><span dir=\"ltr\" style=\"color: #000000; font-weight: 400;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\"><b style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">the driver<\/b><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">:<\/span><\/span><\/span><\/p>\n<ul>\n<li><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Calling (or text even via Whatsapp)<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">the emergency<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">number +39 347 881 0184<\/span><\/span><br role=\"presentation\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Sending a representative (relative\/friend) outside, locate the driver telling him about the delay<\/span><br role=\"presentation\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Text via Telegram: @howard20<\/span><br role=\"presentation\"><span dir=\"ltr\" style=\"color: #000000; font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 12pt;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Email to <\/span><a href=\"mailto:info@venicegroupservices.it\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">info@venicegroupservices.it<\/a><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">If<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">we receive no communication, we will assume that the customer missed the flight or decided to arrive at the destination alone and the <\/span><span dir=\"ltr\" style=\"color: #000000; font-weight: 400;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">amount will<\/span><br \/><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">be charged in full<\/span><\/span><\/span><\/p>\n<p><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">The card will also be charged in case of non-payment of bills or missing balances.<\/span><\/p>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Attention:<\/span><\/b><\/span><\/p>\n<p><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Because our system automatically pre-authorizes your card, you may receive a notice from your credit card provider that your card<\/span><br role=\"presentation\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">has been charged&#8230;<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">IT<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">IS<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">NOT<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">A<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">CHARGE<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">BUT<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">ONLY<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">A<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">PRE-AUTHORIZATION<\/span><\/b><\/span><\/p>\n<p><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">It is also possible that your card system will recognize the pre-authorization from Europe as fraud; in this case you will have to alert<\/span><br role=\"presentation\"><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">the card provider to let the card be pre-authorized.<\/span><\/p>\n<p><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-family: trebuchet ms, geneva, sans-serif; font-weight: 400; font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Thanks for understanding<\/span><\/p>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">Cancellation<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Amiko\" data-fusion-google-variant=\"400\">policies:<\/span><\/b><\/span><\/p>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Roboto\" data-fusion-google-variant=\"300\">High season<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\" data-fusion-google-font=\"Roboto\" data-fusion-google-variant=\"300\">(April 01st to Oct 15th and Dec 20th to Feb 29th)<\/span><\/b><\/span><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span dir=\"ltr\" style=\"color: #050505;\" role=\"presentation\"><br \/><\/span><\/span><\/p>\n<ul>\n<li style=\"color: rgb(2, 2, 2); font-size: 15px;\" data-fusion-font=\"true\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Short transfers (within 50 km of the collection point)<\/span><\/li>\n<li style=\"color: rgb(2, 2, 2); font-size: 15px;\" data-fusion-font=\"true\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">By 72 hours no penalty<\/span><\/li>\n<li style=\"color: rgb(2, 2, 2); font-size: 15px;\" data-fusion-font=\"true\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Up to 48 hours before service: 50% penalty<\/span><\/li>\n<li style=\"color: rgb(2, 2, 2); font-size: 15px;\" data-fusion-font=\"true\"><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Less than 48 hours 100% no refund<\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b><span dir=\"ltr\" style=\"color: rgb(0, 0, 0); font-size: 14px;\" role=\"presentation\" data-fusion-font=\"true\">Long transfers\/tours<\/span><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\"> <\/span><\/b><span dir=\"ltr\" style=\"color: #050505;\" role=\"presentation\"><b style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">(more than 50 km from the pick up point)<\/b><br \/><\/span><\/span><\/p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">By 5 days no penalty<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Up to 3 days before service: 50% penalty<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Up to 1gg 80% penalty<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Less than 1gg 100% no refund<\/span><\/li>\n<\/ul>\n<p style=\"color: #0a0a0a;\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 14px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\"><b style=\"font-size: 16px;\" data-fusion-font=\"true\">Cruise port cancellation policies:<\/b><\/span><\/p>\n<p style=\"color: #0a0a0a;\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\">Peak season services (<\/span><b style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\">Apr 1st to Sep 30th<\/b><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\">) to\/from <\/span><b style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\">Trieste, Ravenna, Chioggia and <\/b><\/span><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\">Monfalcone<\/b><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\"> cruise port:<\/span><\/span><\/p>\n<ul>\n<li style=\"color: #0a0a0a;\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 15px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\">Cancellation within 15 days before no penalties<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\"><br \/>\n<\/span><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 15px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\">Up to 10 days before: 30% penalty<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\"><br \/>\n<\/span><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 15px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\">Up to 7 days before: 60% penalty<\/span><\/li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 15px;\" data-fusion-font=\"true\"><br \/>\n<\/span><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 15px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\">Less than 7 days no reimboursement<\/span><\/li>\n<\/ul>\n<p><span style=\"color: rgb(2, 2, 2);\"><b style=\"font-size: 15px; color: rgb(0, 0, 0);\" data-fusion-font=\"true\">Long tours<\/b><\/span><\/p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14px;\" data-fusion-font=\"true\">Tours with <b>2 or more full day reservation<\/b> at disposal regardless of mileage<\/span><\/p>\n<ul>\n<li><span style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">Until 12 days no penalty<\/span><\/li>\n<li><span style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">Up to 8 days before service: 50% penalty<\/span><\/li>\n<li><span style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">Up to 3 days before 80% penalty<\/span><\/li>\n<li><span style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">Less than 3 days 100% no refund<\/span><\/li>\n<\/ul>\n<p style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">Notice: rates quoted are for direct transfer unless otherwise agreed upon; stops en route are included up to 15\/20 minutes; additional <\/p>\n<p style=\"color: rgb(5, 5, 5); font-size: 15px;\" data-fusion-font=\"true\">waits will be charged separately, as will any detours from the main route.<\/p>\n<p style=\"color: #0a0a0a;\">\n<p style=\"color: #0a0a0a; text-align: center;\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt; color: #c60d0d;\"><b style=\"font-size: 19px;\" data-fusion-font=\"true\">Notice<\/b><\/span><\/p>\n<p style=\"color: #0c0c0c; text-align: center;\" align=\"justify\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\">In case of reimboursement, if the amount or downpayment was paid by c\/card, the card fees<\/span><\/p>\n<p style=\"color: #0c0c0c; text-align: center;\" align=\"justify\"><span style=\"font-family: trebuchet ms, geneva, sans-serif; font-size: 12pt;\"><b>are not refundable<\/b><\/span><\/p>\n<p style=\"color: #0a0a0a;\">\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3308","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Policy - Venicegroupservices EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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